1
Upload your logo + hero image
A 400×400 logo and one 16:9 hero image for the first event. Everything renders on mobile with your brand colors.
~2 minutes
After you apply
Onboarding in 5 steps. Under 15 minutes.
Here's exactly what approved partners do inside the dashboard — upfront, so you know what you're signing up for.
2
Confirm your contact + support emails
Pre-filled from your application. Update if you want approvals or support replies routed elsewhere.
~1 minute
3
Set your payment method
Card on file via Stripe. We authorize when you submit an event and capture only when an operator approves — a rejected event never charges your card.
~3 minutes
4
Review the refund policy
Full refund up to 48 hours before event start. After that, case-by-case. You can cancel from the dashboard and we process refunds automatically.
~2 minutes
5
Submit your first event
Resort, dates, description, one hero image, contact email. Operator reviews within 1 business day.
~5 minutes
What we commit to
Posted SLAs so you know what to expect. These are targets, not contractual minimums. If we miss, reply to any Froz email and we'll make it right.
- Application review
- Within 2 business days
- Event approval
- Within 1 business day (approved partners)
- Support reply
- Within 1 business day
- Refund processing
- 5–10 business days after approval
Ready to apply?
Takes about 90 seconds. Reviews within 2 business days.
Questions? support@froz-app.com